Terms of Engagement
1.0 Engagement Arrangements
1.1 These provisions govern our working relationship with you.
1.2 By engaging our services for financial advice, you agree to abide by the terms of engagement outlined below.
1.3 We will maintain strict confidentiality of all client information and will not disclose any details to third parties without your explicit consent, except as required by law.
2.0 Our Services
2.1 We will utilize our professional expertise to handle financial advice tasks assigned by you. This work will be based on the information you provide.
2.2 If we detect any omissions or irregularities in the information provided, we will inform you promptly.
2.3 We will furnish written reports outlining any advice given and the application of applicable exemptions.
2.4 Ownership of working papers and documents prepared by us will remain with us.
2.5 Our advice will be based on our judgment in line with Code of Conduct and FSLAA, and other relevant professional resources.
2.6 Any representation or advice offered by us are made inline with the information provided to us.
3.0 What We Won't Do
3.1 We will not perform audits or independent verifications of the information provided.
3.2 We will not express any opinions on the accuracy of the compiled material or its suitability for any specific purpose.
3.3 Our liability in negligence will be limited solely to you. A disclaimer to this effect will be included in our written advice.
3.4 Our maximum liability for services rendered under these Terms of Engagement will be limited to the fees paid to us for the work provided.
4.0 Your Obligations
4.1 You are responsible for supplying accurate and complete information necessary for the services you have engaged us to perform. If applicable, we will provide a checklist to assist you in providing the required information.
4.2 You hold the responsibility for the reliability, accuracy, and completeness of the information you provide.
4.4 If you intend to disclose our tax advice to a third party, you must inform us.
5.0 Our Fees and Payment Terms
5.1 Any cost will be disclosed to you in writing prior to you making a decision to proceed with any advice.
5.2 In cases where additional work is necessary, we will provide a quote before proceeding.
5.5 Where applicable, Invoices for work done are due within 14 days.
5.7 Late payments will incur a 10% administration charge.
5.8 You are required to keep our fees and charges confidential.
6.0 Additional Indemnity
6.1 We shall not be liable for any loss or damage of any kind whatsoever arising from the services provided to you, including consequential loss, regardless of whether such loss or damage arises directly or indirectly from our services.
6.2 You agree to indemnify us against all claims and losses, including those arising from our negligence, brought by any person in connection with the services rendered.
6.3 Any disputes will be initially referred to mediation for resolution. If mediation does not reach a satisfactory outcome within 30 days, You may refer this dispute to our dispute resolution scheme (FSCL). This clause does not prevent us from taking legal action to enforce payment of any debt due or seeking interlocutory or injunctive relief when required.
6.4 If any provision of these terms is deemed invalid, void, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be affected. Our failure to enforce any of these terms does not constitute a waiver of our rights or obligations under these terms.
7.0 Your Satisfaction Matters
7.1 If any of these terms are unclear or you wish to propose alterations, please let us know. If your request is reasonable, we will revise them to ensure your satisfaction.